Privacy Policy
Last updated: November 28, 2024
Contact Information
Velvethorn
Gangnam-daero 396
Gangnam-gu, Seoul 06212
South Korea
Phone: +8225566769
Email: info@velvet-horn.com
Introduction
Velvethorn is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. We comply with applicable data protection regulations and respect your rights regarding your personal information.
Information We Collect
1. Information You Provide Directly
When you contact us or use our services, you may provide:
- Name and contact information (email address, phone number)
- Project details and inquiries submitted through contact forms
- Communication preferences
- Any other information you choose to provide in correspondence
2. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Cookie data and similar tracking technologies
3. Legal Basis for Processing
We process your personal data based on:
- Your consent for marketing communications and non-essential cookies
- Contractual necessity for providing our services
- Legitimate interests in improving our website and services
- Legal obligations to maintain records and comply with regulations
How We Use Your Information
We use the collected information for the following purposes:
- Responding to your inquiries and providing customer support
- Delivering our game development services and managing projects
- Improving website functionality and user experience
- Analyzing website traffic and user behavior through analytics
- Sending service-related communications and updates
- Marketing communications (only with your explicit consent)
- Complying with legal obligations and protecting our rights
- Preventing fraud and ensuring website security
Data Sharing and Third Parties
We may share your information with:
- Service providers who assist in website hosting, analytics, and communication services
- Business partners when necessary for project delivery (with your consent)
- Legal authorities when required by law or to protect our rights
- Professional advisors including lawyers and accountants
We do not sell your personal data to third parties. All third-party service providers are contractually bound to protect your information and use it only for specified purposes.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel only
- Secure storage systems with backup procedures
- Employee training on data protection practices
- Incident response procedures for data breaches
In the event of a data breach affecting your rights, we will notify you and relevant authorities in accordance with applicable regulations.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form data: Retained for 3 years or until you request deletion
- Project-related information: Retained for the duration of the project plus 5 years for legal compliance
- Marketing consent: Retained until you withdraw consent
- Website analytics data: Anonymized after 26 months
Your Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Correct inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data under certain circumstances
Right to Data Portability
Receive your personal data in a structured, commonly used format
Right to Object
Object to processing of your personal data for marketing purposes
Right to Restrict Processing
Limit how we use your personal data in certain situations
Right to Withdraw Consent
Withdraw consent for processing at any time (where consent is the legal basis)
To exercise any of these rights, please contact us using the details provided at the top of this page.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
International Data Transfers
Our services are based in South Korea. If you are accessing our website from outside South Korea, your information may be transferred to, stored, and processed in South Korea. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last updated" date at the top of this policy indicates when it was last revised.
Questions About This Policy
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@velvet-horn.com
Phone: +8225566769
Mail: Gangnam-daero 396, Gangnam-gu, Seoul 06212, South Korea